Frequently Asked Questions
Answers to common questions about our services
Do I need to book in advance?
We recommend booking in advance to secure your preferred time and therapist. Walk-ins are welcome subject to availability.
What should I wear for my treatment?
For most treatments, you will be provided with a robe and disposable underwear. For chair massage, you remain fully clothed.
Are your therapists professionally trained?
Yes, our therapists are trained through our own Wellness & Beauty Institute and hold professional certifications.
Can I request a male or female therapist?
Please indicate your preference when booking and we will accommodate where possible.
What is your cancellation policy?
Please contact us at least 24 hours in advance if you need to reschedule or cancel your appointment.
Do you offer group or couples bookings?
Yes! We offer couples massages and customizable spa parties. Contact us for group inquiries.
How do outdoor services work?
We bring the spa experience to your chosen location — beach, waterfall, or waterfront. Submit an inquiry with your preferred date, location, and group size and we will arrange the details.
Can I purchase gift vouchers?
Please contact us directly at info@spabodynbeyond.com or call +233 26 145 0200 for gift voucher availability.