New Item
We are happy to accept products that are returned within 30 days from the date of purchase.  In order to help keep our prices the lowest in the industry, a 20% restocking fee will apply.  The product must be in new condition, unused and in their original packaging.  You are responsible for shipping charges on returned items.

Non-Returnable Items 
For obvious reasons, we cannot accept returns on opened products like oils, lotions, custom-order products, personal care products, creams, videos, CDs, books, brochures and software.  Returns on washed linens, worn clothing, or used disposable underwear will also be graciously declined.

Defective/Damaged Products 
Although we carry high quality products, we recognize that sometimes there will be that pesky defective or damaged unit that you were unlucky enough to receive.  Within the first 30 days of the date you receive your order, we will gladly replace or repair the item for you at no additional cost to you.  We will refund shipping costs on damaged merchandise or miss-shipment.

Contact us if you have any questions about how to exchange/return your products:
Spa Body N Beyond
Adjiringanor, East Legon, Accra

(233) 0261450200 
(233) 0302766949
(233) 0262967014